I love the necklace, and it looks great. The chain broke with very little resistance. The replacement process was simple, but not thrilled about the durability or prospect of losing my pendant in the future.
Hi Jake, Thank you so much for this candid feedback! We will look into further improving the durability and strength of our chains. Hopefully, the replacement chain does not cause any issues. Howard PS It makes us happy to hear that you love the necklace and design!
THIS A REVIEW UPDATE (Used to be One Star) The necklace itself is elegant and beautiful. Android app. The recent app update (Aug. 26, 2022) looks great and works just as I expected. Previously, my photos used to not display any of the dates, titles, captions and additional notes when in view/slide mode as advertised in the video. However, after reaching out to the developers Khoi and Howard quickly responded. Howard preceded to apologize for any confusion on adversitments displaying an older version of the app and informed me of his plan to roll out the Aug. 26, 2021 update that would allow users to switch between the old and new versions of displaying memories! They also added some features like the option to transfer the current you are working onto the necklace instead of only being able to transfer all memories. Also, you can swipe the dates, titles, captions and additional notes display into and out of view. You can tell the developers are putting their heart and soul into the development of this product. It is a lovely ground breaking concept. And giving this necklace to someone would be a grand loving gesture, even if it is for yourself!
I bought this necklace for my boyfriend’s birthday, I live in Scotland and it came so fast that it even arrived here before my other parcels that all come from the U.K. My boyfriend was really happy with his present and wears it all the time. I also had got in touch with Mementum, and they were so polite and helpful. I’m so pleased with my purchase.
Hi Isla, Thank you so much for your kind words! We're happy that we were able to take good care of you. We are so grateful to have you as a customer. Whenever you need us, we’re here for you anytime. Have a wonderful day! Warm regards, Khoi
Android app. My photos do not display and of the dates, titles, captions and additional notes when in view/slide mode as advertised in the video. They also don't have the nice rounded edges. Will an update be rolling out soon for the Android app otherwise I would like to return both necklaces even though I really like the concept, it was not properly executed. Side note: the necklaces themselves looks pretty as a regular piece of jewelry.
Hi Tileena, Thank you for the feedback. I can see how that can be misleading, and I sincerely apologize for any miscommunication. What you saw in the video is an older version of our app. I will look into reviving elements of that experience and include them in our next release, which should be as early as this week. Regards, Howard
Fast shipping, easy setup, great instructions. I was even able to slip the simple app onto her phone & have a smooth surprise for her. Affordable & elegant. Well done. Great idea here.